Terms & Conditions(cont...)

Use of the website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the website.

David Marshall London does not warrant that functions contained in the website content will be uninterrupted or error free, that defects will be corrected, or that David Marshall London or the server that makes it available are free of viruses or bugs. We shall have no liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use this website including (without limitation) reliance on any information or content of the website or which results from mistakes, omissions, interruptions, deletions of files or emails, defects, viruses or delays in operation or transmission. The information on the website may contain technical inaccuracies or typographical errors and may be changed or updated without notice. David Marshall London may also make improvements and/or changes to the website at any time without notice.

Returns

David Marshall London is unable to offer sale or return arrangements.

Items will only be replaced or credited provided it is clear that there is a manufacturing fault, or that the damage has occurred prior to delivery.

You can return items within 7 days of purchase. Items delivered broken or faulty must be returned to us within 7 days accompanied by full details of the order date and invoice number. Items which have been worn will not be replaced or credited unless it is clear that there is a manufacturing fault. They need to be returned with their security tag, their original packaging and proof of purchase and we will be happy to exchange or refund. Regrettably bespoke or customized items, engraved, embossed or soldered cannot be refunded unless they are defective or faulty. No items can be refunded if the security tag is removed or the items have been worn. Removal of the security tag is an agreement to purchase.

Claims can only be made within 7 days of delivery.

Items returned to David Marshall London that do not meet any one of the above requirements will be returned to the Customer and a handling charge may be made.

The issuing of replacements and credit notes is at the discretion of David Marshall London.